Our top questions:
Your browser information can be useful for your IT support team as they can easier narrow down where the problem in your browser might be.
We recommended to keep your browser up to date for security leaks. Most of the modern browser will update your version automatically.
IP stands for 'Internet Protocol'. It is a method that is being used to let computers or other devices communicate with each other in a network.
There are several methods to spoof/hide your location a example may be by using a proxy server or VPN (Virtual Private Network).
View information about ip address or check if Java is enabled in your browser. You can also take live screen captures of websites.